1. AquaSource

a) "AquaSource" is the trademark or registered trademark of AquaSource Algae Group Ltd and/or our affiliates in the U.K. and in other countries. 

b) The material in the Web Site is the copyright to AquaSource Algae Group Ltd or our subsidiaries including; AquaSource EOOD in Bulgaria and AquaSource (UK) Ltd in the United Kingdom. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication. 

2. Contacting Us 

We are sure you will have total satisfaction from your purchase. If not totally satisfied, however, please contact our Customer Relations team. 

AquaSource EOOD 

1404 София, ж.к. ГоцеДелчев 

ул. “Костенскиводопад” № 47, ет.1 

Telephone:

+359 2 858 16 46

+359 2 859 31 69

0 7003 1003 (local rate number) 

Email:

info@aquasource.bg 

Bulstat:

130500368 

3. Web Site Information 

a) We have tried to ensure that Web Site information is accurate and current. However, we make no representation and give no warranty of any kind in respect to the information. 

b) We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission. 

4. Description of Products 

a) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products. 

b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is subject to change without notice. 

5. Placing Product Orders 

a) You may order products from the Web Site by submitting a completed order form through the secure check-out procedure. 

b) We will confirm acceptance of your order by one screen verification and an e-mail to the address you have provided and the sending of this e-mail (whetheror notit is received) makes the contract between us. 

6. Pricing and Payments 

a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, butdoes not include the cost of delivery. 

b) In addition to the price, you will have to pay your delivery charges as quoted in the Web Site at the time we accept your order - unless you qualify for free delivery. The amount of these charges will vary according to the method of delivery, payment type,size and weight of items included in the order, and the delivery address you specify in your order. 

c) In Bulgaria, payment is made by credit or bank debit card, ePay, Bank Transfer, or Cash on Delivery (COD). In the United Kingdom, payment is made by credit or bank debit card at the time we accept your order. 
The payment methods we accept are listed in the Web Site at the time you place your order and may vary or change without prior notice.  

d) If paying by bank transfer, you must include the order number, customer or distributor number, date of order, and exact order total in the memo of your bank transfer. You must also pay the exact amount of the order value, no more or less. If you do not properly annotate your order or pay a sum other than the exact amount, your order may be cancelled and your payment refunded.  

e) Cash on Delivery (COD) orders must be accepted. If a COD order is returned as “refused by customer” or “undeliverable” because of inaccurate delivery details provided by you (see Sec. 8. Delivery of Products), then you are responsible fortheshipping fee and a restocking fee of [ENTER FEE]. If you have more than one returned COD in anycalendaryear, you will be barred from COD shipments going forward. 

d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price. 

7. Returns and Refunds 

You can return this order within 30 days from the date of delivery. You need to return all products, at your own cost, in their original unopened packing accompanied by the original invoice. A refund will be made within 30 days of receiving your returned products and accompanying materials. Refunds will generally be made by means of a credit to your original payment method.  

Prior to sending your return, you must contact us to secure a “Return Verification Code”, which needs to be written on the original invoice. 

To secure a Return Verification Code, email: returns@aquasource.co.uk

8.Delivery of Products 

AquaSource strives to offer a world-class delivery service, our target is that all orders that are received and paid by 1pm are dispatched the same day by courier. 

Allow up to 3 working days for delivery of all orders. 

a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. Next day delivery is not available for those paying via Bank Transfer and only applies to deliveries within Bulgaria. However, the time for delivery will not be essential to the contract between us. We use third party service providers for deliveries. 

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.  

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this. 

9. General 

a) The products advertised in the Web Site are intended for sale to persons dealing as consumers and are not for re-sale. 

b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties. 

c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction. 

d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.